3G - Capacitación de Servicio al Cliente: Elementos críticos de servicio al cliente
Special Price $12.00 Regular Price $36.00
In stock
SKU
E3G2ABV204
Overview
Este curso está diseñado en base a seis elementos críticos de servicio al cliente que, cuando la empresa los cumple, éstos regresan para experimentar un servicio que supera a la competencia.
Horas Contacto: Tres (3) horas generales para ingenieros
Descripción:
Aunque muchas empresas están comprometidas en brindar una experiencia increíble de satisfacción al cliente, algunas son más exitosas que otras. Este curso se fundamenta en seis (6) elementos básicos de servicio al cliente que, cuando la empresa los cumple, ese cliente regresa para experimentar un servicio que supera a la competencia.
Horas Contacto: Tres (3) horas generales para ingenieros
Instructor: Ian Falú, MBA, P.E., Ph.D.
| Learning Objectives | Al finalizar este curso, usted será capaz de:
|
|---|---|
| Contact Hours | 3 Horas |
| CIAPR courses | CURSO GENERAL |
| Instructor | Ing. Ian Falu, MBA, PE, PhD |
| Devices | Desktop, Tablet, Mobile |
| Language | Español |
IACET ACCREDITED PROVIDER
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|
Self Learning Solutions LLC es una empresa con más de 14 años de experiencia en este mercado. En Self Learning Solutions estamos orgullosos de haber obtenido la acreditación IACET para nuestra organización, junto con las aprobaciones necesarias para comercializar nuestros productos en todo Estados Unidos. Self Learning Solutions está acreditado por la Asociación Internacional para la Educación y Formación Continua (IACET). Self Learning Solutions cumple con el estándar ANSI / IACET, que es reconocido internacionalmente como un estándar de excelencia en las prácticas de instrucción. Como resultado de esta acreditación, Self Learning Solutions está acreditada para emitir la CEU IACET. |
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